Telstra Integrated Messaging (TIM) has been used widely by leading Australian Financial Institutions in the insurance, banking, and financial services industries for more than 10 years.

TIM is a comprehensive 2-way mobile messaging delivered through a single user interface for inbound and outbound email, SMS, and MMS. Additional capabilities include voice broadcast, secure messaging and location-aware messaging capabilities.

Integrates seamlessly with

oracle sap rsa-secure

Business Grade

TIM is a proven an intelligent, geo-redundant and feature-rich software platform that currently delivers message volumes in excess of 50 million mission-critical messages a month worldwide and has demonstrated its ability to handle volume spikes and maintain low message delivery latency and high platform availability.

Trusted & Award-Winning Brand with 24x7x365 Service

TIM is built on award-winning software and is integrated with Telstra network services to offer proven technical platform adaptability and stability to address the bleeding-edge messaging needs of financial institutions. TIM is backed by Telstra’s 24x7x365 highly available support team.

Integrates with your existing IT and online systems

TIM can be used to enhance your existing online systems to create new use cases such as One-Time-Passwords, 2-way Messaging, and Broadcast Alerting. TIM is used widely today as a complement to leading financial institution IT administration systems, CRM systems, and well as various industry alerting and facility IT systems.

Uses for Financial Institutions

Staffing & Fulfillment
Automation via SMS


  • Automated shift offers via SMS
  • Create pre-defined worker groups
  • First to respond via SMS gets the job
  • Automatic reminders for shift start
  • Deploys as a hierarchical, single- or multi-site implementation
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SMS for Account Services
& Customer Loyalty


  • Send automatic SMS reminders for payments due or late payments
  • Create opt-in SMS programs, mobile coupons and discount offers, such as ‘VIP’ new product announcements and ‘first-to-know’ event promos
  • Send SMS with URLs to web pages with detailed or personalised info
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One-Time Passwords
via SMS


  • Deliver one-time-passwords via SMS to handsets to validate identity of internal and customer account holders
  • Integrates seamlessly with existing online and ecommerce systems
  • Eliminates the need for physical hardware security tokens
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